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SingaporeElements of Business SkillsQuick questions
The World of Business
Quick questions on Business aims and objectives: N-Level Elements of Business Skills
3short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is survival?Show answer
A new business, or one in a hard period, often aims simply to survive - to cover its costs and stay open. Survival matters most at the start, when there are many costs and few customers.
What is growth?Show answer
A business may aim to grow by serving more customers, opening more branches, or selling more products. Growth can bring more profit and a stronger name.
What is good customer service?Show answer
Many businesses set giving good service as a goal, because happy customers come back and tell others, which supports profit, survival, and growth.
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