Back to the full dot-point answer
SingaporeElements of Business SkillsQuick questions
ICT and Business Communication
Quick questions on Business documents: N-Level Elements of Business Skills
4short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is order form?Show answer
An order form is used to order goods. The buyer fills it in to say what they want and how many. For example, a cafe sends an order form to its supplier listing the flour, milk, and coffee it needs. The order form starts the buying process.
What is invoice?Show answer
An invoice is sent by the seller to ask the buyer to pay. It lists the goods supplied and the amount owed. It is a request for payment, sent before the buyer has paid. For example, after delivering the coffee, the supplier sends the cafe an invoice for 300 dollars.
What is receipt?Show answer
A receipt is given as proof that payment has been made. It is given after the buyer has paid. For example, once the cafe pays the 300 dollars, the supplier gives a receipt showing the payment was received. A receipt protects the buyer by proving they paid.
What is memo?Show answer
A memo (short for memorandum) is a short note used inside a business to pass a message to staff, for example reminding everyone of a meeting or a change in opening hours. A memo is for internal communication, not for customers.
Have a question we have not covered?
This dot-point answer is short enough that we have not extracted many short questions yet. Read the full dot-point answer or ask Mo, our study assistant, in the chat for follow ups.