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The Design Process
Quick questions on Analysing the design situation and needs explained: O-Level Design and Technology
2short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is identifying the user?Show answer
The user is the person (or group) who will use the solution. Describe them as specifically as the situation allows: a commuter, an elderly resident, a primary-school child, a wheelchair user. The more precisely you identify the user, the better you can research their abilities, sizes and preferences. A vague user ("people") leads to a vague design.
What is identifying the problem?Show answer
The problem is what is going wrong in the situation, the difficulty the user faces. Separate the problem from its causes and from possible answers. In the bus-stop example, the problem is that the user has nowhere dry to put a bag while one hand holds an umbrella, not "there is no bag hook".
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