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SingaporeBusiness StudiesQuick questions
Business Organisation and Environment
Quick questions on Organisational structure and hierarchy explained: O-Level Business Studies
6short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is chain of command?Show answer
The chain of command is the line of authority running from the top of the organisation to the bottom. Instructions pass down the chain, and staff report up it. A long chain (many levels) can slow communication; a short chain speeds it up.
What is span of control?Show answer
The span of control is the number of subordinates a manager is directly responsible for. A wide span means many staff report to one manager; a narrow span means few do.
What is delegation?Show answer
Delegation is passing authority for a task down the chain to a subordinate, while the manager keeps overall responsibility. Delegation frees managers to focus on bigger decisions and can motivate staff by giving them responsibility, but the manager must trust the subordinate to do the task well.
What is q1?Show answer
Define delegation. [2 marks]
What is q2?Show answer
State two features of a flat organisational structure. [2 marks]
What is q3?Show answer
Explain one advantage for staff motivation of widening managers' spans of control. [4 marks]
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