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The Internet and Email

Quick questions on Using email: N-Level Computer Applications the internet and email

3short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What is writing a clear message?
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A good email has a clear subject (such as "Geography report, class 4A"), a polite greeting, a short and clear message, and a sign-off with your name. Keep it focused: say what you need, give any detail, and be brief. Correct spelling and a respectful tone make a good impression.
What are attachments?
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An attachment is a file sent with the email, such as a report or an image. You add it with the attach option before sending. Two cautions:
What is email etiquette?
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Etiquette means polite, sensible behaviour:

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