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Quick questions on Managing change explained: H2 Management of Business
5short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is force-field analysis?Show answer
A useful model is force-field analysis (Lewin): any change situation is a balance of driving forces pushing for change (competitiveness, cost savings, new opportunities) and restraining forces opposing it (staff fear, skills gaps, cost, inertia). Change succeeds when the driving forces outweigh the restraining ones - and crucially, the most effective lever is usually reducing the restraining forces (addressing fears and barriers) rather than simply increasing the driving forces (pushing harder), because pushing harder against strong resistance raises tension.
What is managing change effectively?Show answer
Drawing these together, effective change management:
What is q1?Show answer
State two reasons employees might resist a major change at work. [2 marks]
What is q2?Show answer
Explain why involving employees in planning a change can reduce resistance. [4 marks]
What is q3?Show answer
Analyse why, according to force-field analysis, reducing restraining forces is often more effective than increasing driving forces. [6 marks]
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